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Frequently Asked Questions:

  1. CAN I PAY IN CASH?
    Only for amounts equal to or less than 150 euros (shipping included).

  2. THE ITEM IS ALREADY AVAILABLE?
    If the site allows purchasing the item means that the product is available. Otherwise displays the word: Product is currently not available.

  3. IS THE PACK ANONYMOUS?
    Yes, the package is anonymous as well as shipping. Your privacy is 100% protected.

  4. WHICH COURIER IS USED FOR SHIPMENTS?
    Our Express Delivery conventioned is BRT DPD.

  5. IF THE GOODS DO NOT SATISFY ME,  CAN I CHANGE IT?
    If items purchased are not to your liking or have flaws you may request a replacement or refund within 30 days of receipt. It will be enough to send them back by parcel post or courier, freight prepaid, with the packing slip to purchase the material to make or replace (without dispatch will not be able to replace the goods or refund required). The items can be returned within 30 days from the date of receipt as long as they were new and in the original packaging. All expenses incidental to the practice of return (round-trip transportation costs) are borne by the customer. If the payment was made by credit card will be charged the commission applicataci for collection. NOTE: It is recommended to properly pack the goods as responsibility for the integrity of the same during the return procedure is the responsibility of the sender.

  6. CAN I PAY WITH PREPAID CARD (SUCH AS POSTE PAY, VISA ELECTRON ETC ..)?
    Yes, it is possible to pay with a prepaid card after registering at the site of paypal www.paypal.it

  7. SHIPPING CHARGES ARE INCLUDED?
    No, the shipping costs are not included and amount to EUR 5.90 vat included. In any case, the customer may at any time check the cart selected articles and inclusive of all associated costs (delivery, transport costs etc. ..)

IMPORTANT NOTE: Items in the category Sexy Shop are not sold in the store open to the public but only online as they are shipped from a warehouse outside

If you do not find an answer to your questions please fill out the form below, we will reply you as soon as possible.